Thank you for visiting MultivetUSA.com and trusting us with your horse’s nutrition. Multivet USA Inc. respects the privacy of our visitors and customers. We are committed to safeguarding your personal information in compliance with all applicable regulations. We are committed to handling your personal information with care. This policy explains why we collect personal information, how we collect and use it, and how to change your personal information on our site. Your information is used to enable us fulfill the purchases you make, update you on your order status, and advise you of products that may be of interest to you. If we make any changes to this policy, they will be posted on this page.
We may collect personally identifiable when you visit our site, create an account, update your account, place an order, join our email list, or call or email us. Information we collect includes your name, billing address, shipping address, telephone number, email, payment information, password, and products you have ordered. We use this information to ship you the products you order, advise you of your order status, and assist you if there is an issue. We may use your personal information that you have shared with us to make our site easier to use, such as pre-filling in form fields with your information. We may share this information with our payment gateway (who processes your credit card information to make the purchase) and with UPS so the package arrives to you. We retain your personal information related to product ordering indefinitely until you close your account. We do this so you can easily order again. We do not sell your personal information to anyone.
We may use your email address to contact you about your order, respond to a question you have asked us, or send you an offer for a product that may be of interest to you. You may opt out of receiving emails from us by clicking the opt-out link in the email. We will not sell your email address or share it with any entity not explained in this policy.
If we are presented with a legal document requiring us to disclose your personal information, such as a court order or subpoena, we may do so. We also may report any activities that we believe to be illegal to the proper law enforcement or government agency. In doing so, we may provide personal information to that entity. All of these activities will be undertaken in good faith.
Multivet USA does not knowingly allow accounts or sell products or solicit information from or about children under the age of 18 without parental consent. If we are advised that a child under 18 has opened an account or ordered products without parental consent, we will take all reasonable measures to remove the child’s information from our database. Please contact us at firstname.lastname@example.org to apprise us if a minor has opened an account or ordered products from us.
When you visit our web site, make or update an account, order products, or otherwise use our site, you consent to how we collect, use, and handle your information as described in this policy.
You can manage the personal information you provide to us by changing it in your user profile. If you have any privacy-specific requests, you may email email@example.com